Reaching Inner Peace with Computers
“We build trust with our clients, and that is crucial in maintaining relationships so that our customers continue to come back.”
In October of 2010, EasyITGuys launched their first retail store with the goal of helping future clients reach inner peace with their computers. Since then, the company has connected with thousands of customers and supported countless businesses with a range of computer repair services.
EasyITGuys has an unshakable commitment to provide easy, non-stressful solutions for users who encounter computer problems. “Making sure our clients’ needs are met and that they are happy with the end result is the most important aspect of what we do,” explains Help Desk Manager, Jacob Berger. “We specialize in security threat removal including virus, spyware, malware, adware, bloatware, worms, Trojans, and so much more.” The company also offers computer diagnostics, upgrades, recycling, consulting, training, data backup, Cloud setup, and data recovery solutions.
With such a range of services, it can be difficult for IT solution providers to stand out amongst the competition, however EasyITGuys takes their own approach to distance themselves from the rest. “We price shop for our clients and offer them zero-markup, which I think makes us unique,” states Berger. “We don’t try to upsell, and instead we listen to our clients’ needs. At the end of the day it doesn’t matter if they choose the most expensive equipment or the cheapest. As long as they are happy with the result, we consider that a success.” With companies like Amazon, Ebay, Trusted Tech Team, Gillware, and more as their partners, EasyITGuys’ approach to IT solutions and repair has made them a leading provider in their area.
EasyITGuys offers onsite, instore, and online remote support, and pride themselves in offering clients a personable experience. “We build trust with our clients, and that is crucial in maintaining relationships so that our customers continue to come back,” says Berger. “By offering unique discount engagement solutions, we are able offer superior pricing compared to the rest of the repair industry.” EasyITGuys plans to continue providing excellent service and hopes to keep growing and expanding their client base and VIP members. “Our goal at EasyITGuys is to help ensure computers and other IT electronics work at their full capacity while delivering an easy, friendly, and engaging customer experience.” The reviews speak for themselves and prove that stellar customer service is the key to success.
Learn more about all EasyITGuys has to offer here.
Subscribe to the Trusted Tech Team Blog
Get the latest posts delivered right to your inbox